Teaching, Promoting, Cheering UX and SEO Since 2002

Posts tagged user experience

The Difference Between Usability and ...

Sold Sign on New Home Lot
The term usability has suffered from an image problem that grows worse as time goes on while the demand for the work increases. For us, there was no way to know in advance what the actual flavor of the neighborhood would be like, or what our relationship to it might be. Try selling a methodology that has no strict standards conformance, is pr [...]

What a User Friendly Website Means to...

Slide from a talk
If you know me, you are aware that I have been doing what I call Holistic Usability and SEO since the year 2000.  From the moment I combined the two practices, I became a black sheep. Search engines are all about the user experience.  It is, and was, all they could do to discover how we want our information delivered to us.  Yahoo! was one of [...]

Conversions Web Design Presentation

Slides
My presentation at Pubcon New Orleans was well attended and popular.  If you would like to see the slides from my talk, visit Conversions Web Design

How Your Small Business Can Perform U...

How Your Small Business Can Perform User Testing
I like watching people use web sites. Their likes, dislikes, environment, habits, expectations, and abilities to perform online tasks are all unique. Sometimes I think I’ll spend my retirement sitting in a shopping mall doing user testing, for fun. I was interviewed by the famous Ralph Wilson who has long been dedicated to small busine [...]

What Will You Do With Your Facebook P...

What Will You Do With Your Facebook Page?
Once again Facebook has outraged its user base with the result being another round of calls for worldwide boycotts. Listening to users is not a Facebook principle. Run a search on “Facebook boycotts” and you’ll find some going back to 2006. Clearly, beta testing is not done before rolling out any new functionality or user i [...]

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